We support you every step of the way. If there is an issue, our customer service staff are ready to help you over email or a phone call. We value your business!
Quality should never be compromised. No matter what product you choose, you can feel confident that our products are of the highest caliber.
Ninny Frank’s Return & Exchange Policy:
As a small business we do not refund. We do offer exchanges and returns for store credit only within 10 calendar days of purchase. To be eligible for return or exchange the item must be in new condition, unworn, unaltered and free of any damages by the customer. You must present the original receipt, original Ninny Frank’s tags and any original packaging such as shoe boxes or dust bags. Store credit will be issued via digital gift card by email or cell phone only.
119 1st Street East, Independence, Iowa 50644, United States
10:00 am – 05:00 pm
Monday - Friday: 10am - 5pm
Saturday: 10am - 2pm
Sunday's during the holiday season: 12pm - 3pm
We love our customers, so feel free to visit during normal business hours.
River's Edge Recreation Center, 206 2nd Ave SW, Independence, Iowa 50644, United States
09:00 am – 05:00 pm